FAQ
We're on the verge of launching the LAAS Ring-Lock. So far we've shipped beta locks to a group of early Kickstarter and Indiegogo backers.
This Beta Testers Group is launched to support them, collect feedback, fix issues and improve the product together. Backers also help each other out in the group, which has honestly been pretty awesome to see.
What is it made of?
The shackle (10 mm; the average is 8-9mm) - the bread and butter of the lock - and the bent pipe (25 mm diameter, 2 mm material thickness) are made of hardened stainless steel, meeting the standard of regular bike locks. Besides being sturdy and secure, it’s also rust-free.
What if my phone dies or I lose my phone?
You can borrow a phone and log in to your account. That beats walking or using public transport to get home to retrieve your key, get back to your bike, and then ride it home.
Can it be cut?
The Ring-Lock is as secure as any insurance certified ring lock on the market. Can it be cut? Of course, the thief can cut any lock with patience. What it can’t, though, is being lockpicked, as there is no keyhole.
Can it be hacked?
Yes. Anything is hackable. RIng-Lock uses encrypted Bluetooth 5 communication. If you can hack it, your skills are probably better for hacking a bank.
What makes it different from other bike locks?
The Ring-Lock is simply put more… simple. Less tech means fewer things to go wrong. That’s why we don’t stuff it with features like alarms that will go off when a friend of yours borrows your bike. Our App is made for private users, enabling a smooth sharing feature.
Do I need an account?
No. You can use LAAS without signing in. Signing in with Apple or Google is optional and highly recommended and allows your locks and settings to be synchronized across devices.
How do I delete my data?
Send a request from the email address associated with your LAAS account to privacy@laas.me.
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